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Privacy Policy

Paytrack Tecnologia Ltda
Publicado: 13/11/2024

Introduction

At Paytrack, we understand the importance of your privacy. We are also aware of our responsibility when handling your personal data. Therefore, we have prepared this Privacy Policy document. It is in compliance with the provisions of the General Data Protection Law (LGPD), Law No. 13.709, of August 14, 2018. In preparing this document, we have undertaken a mission: to treat your personal data with full responsibility and in a way that prevents any loss, alteration, theft, or any other form of use that is not in accordance with the best practices of the LGPD.

To receive information about your personal data, the purposes and the pieces of information that are shared, please contact the Owner.

Information collected while using the application

When using our application, in order to provide features of our application, we may collect, with your prior permission:

We use this information to provide features of Our Service to improve and personalize Our Service. The information may be uploaded to the Company's servers and / or a Service Provider's server or may simply be stored on Your device.

You can enable or disable access to this information at any time, through your device's settings.

Data Owner and Controller

Types of Data Collected

Use of Data and Other Data Collected

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanatory texts displayed prior to the data collection.

Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Application.

Unless otherwise specified, all Data requested by this Application is mandatory and failure to provide this Data may prevent this Application from providing its Services. In cases where this Application specifically states that some Data is not mandatory, Users are free to stop communicating this Data without any consequences for the availability or operation of the Service.

Users who have doubts as to which Personal Data is mandatory are invited to contact the Owner.

Any uses of cookies - or other tracking tools - by this Application or by the owners of third party services used by this Application will be for the purpose of providing the Services requested by the User, in addition to the other purposes described in this document and in the Cookies Policy , if available.

Users are responsible for any Personal Data of third parties that are obtained, published or shared through this Service (this Application) and confirm that they have the authorization of third parties to provide the Data to the Owner.

Mode and location of processing of the Data Processing

Method

The Owner will take appropriate security measures to prevent unauthorized access, disclosure, alteration or unauthorized destruction of the Data. Data processing is performed using computers and / or enabled IT tools, following organizational procedures and means strictly related to the indicated purposes. In addition to the Owner, in some cases, the Data may be accessed by certain types of persons in charge, involved in the operation of this Service (this Application) (administration, sales, marketing, legal system administration) or external persons (such as third-party service providers). technical services, postmen, hosting providers, IT companies, communication agencies) named, when necessary, as Data Processors by the Owner. The updated list of these parts can be requested from the Owner at any time.

Legal basis for processing

The Owner may process Personal Data related to the User if one of the following assumptions applies:

In any case, the Owner willingly collaborates to clarify the legal basis that applies to the processing, and in particular if the provision of Data is a mandatory requirement by law or contract, or a necessary requirement to conclude a contract.

Place

Data is processed at the Owners' headquarters, and in any other places where the parties involved in processing are located.

Depending on the User's location, data transfers may involve the transfer of User Data to another country than yours. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users also have the right to be informed about the legal basis for data transfers to countries outside the European Union or to any international organizations governed by public international law or formed by two or more countries, such as the UN, and about the security measures taken by the Owner to protect his Data.

If any such transfers occur, Users will be able to find out more by checking the relevant sections of this document or by asking the Owner using the information provided in the contact section.

Retention period

Personal Data will be processed and stored for as long as is necessary for the purposes for which it is collected.

Therefore:

The Owner may be allowed to keep Personal Data for a longer period whenever the User has given his authorization for such processing, until such authorization has been withdrawn. In addition, the Owner may be obliged to keep Personal Data for a longer period of time whenever he is obliged to do so for the fulfillment of a legal obligation or in compliance with a warrant from an authority.

As soon as the retention period expires, Personal Data will be deleted. In this way, the right to access, the right to delete, the right to correct and the right to portability of the data cannot be enforced after the expiration date.

Users' rights

Users may exercise certain rights with respect to their Data processed by the Owner.

In particular, Users have the rights to do the following:

Details on the right to object to processing

In cases where Personal Data is processed in the public interest, in the exercise of an official authorization in which the Owner is invested or for purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason related to your particular situation to justify the objection.

Users should know, however, that if their Personal Data is processed for direct marketing purposes they can object to such processing at any time without providing any justification. Users can consult the respective sections of this document.

How to exercise these rights

Any requests to exercise the rights of Users can be directed to the Owner through the contact details provided in this document. These requests can be exercised at no cost and will be answered by the Owner as soon as possible and in all cases within less than one month.

Additional information on data collection and processing

Legal action

Users' Personal Data may be used for legal purposes by the Owner in court or in steps leading to possible legal action arising from the misuse of this Service (this Application) or related Services.

The User declares to be aware that the Owner may be obliged to reveal Personal Data at the request of government authorities.

Additional information about the User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information about specific services or the collection and processing of Personal Data upon request.

System and maintenance logs

For operation and maintenance purposes, this Application and any third party services may collect files that record the interaction with this Application (system logs) or use other Personal Data (such as IP address) for this purpose.

Information not contained in this policy

Further details on the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track Me” requests are handled

This Application does not support “Do Not Track Me” requests. To determine if any of the third party services you use honor requests for "Don't Track Me", please read the privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time, by communicating to its Users on this page and possibly within this Service this Application and / or - to the extent technically and legally feasible - by sending a notice to Users through any contact information available to Owner. It is highly recommended that this page be consulted several times in relation to the last modification described at the bottom.

If the changes affect the processing activities carried out based on the User's consent, the Owner will collect a new consent from the User, where required.

Legal definitions and references

Personal Data (or Data)

Any information that directly, indirectly or in relation to other information - including a personal identification number - allows the identification or identifiability of an individual.

Usage Data

Information collected automatically through this Application (or third party services contracted with this Service (this Application)), which may include: the IP addresses or domain names of the computers used by Users using this Application, the URI addresses ( Uniform Resource Identifier), the date and time of the request, the method used to submit the request to the server, the size of the file received in response, the numeric code that indicates the status of the response server (positive result, error, etc.). ), the country of origin, the characteristics of the browser and the operating system used by the User, the various details of time per visit (for example, the time spent on each page within the application) and details about the path followed within the application , with special reference to the sequence of pages visited and other parameters about the operating system of the device and / or the IT environment of the User.

User

The person using this Application who, unless otherwise specified, matches the Data Subject.

Data Subject

The natural person to whom the Personal Data refer.

Data Processor (or Data supervisor)

The natural or legal person, public administration, agency or other body that processes Personal Data on behalf of the Controller as described in this privacy policy.

Data Controller (or Owner)

A natural or legal person, public administration, agency or other body that, individually or in conjunction with others, determines the purposes and means of processing Personal Data, including security measures relating to the operation and use of this Service (this Application). The Data Controller, unless otherwise specified, is the Owner of this Service (this Application).

This Application

The means by which the User's Personal Data is collected and processed.

Service

The service provided by this Application as described in the relative terms (if available) and on this website / application.

European Union (or EU)

Unless otherwise specified, all references made in this document to the European Union include all current member states of the European Union and the European Economic Area.

Legal information

This privacy statement was prepared based on determinations from multiple legislations, including the Arts. 13/14 of Regulation (EU) 2016/679 (GDPR - General Data Protection Regulation). This privacy policy refers only to this Application, if not stated otherwise in this document.

Rodovia Paul Frita Ruchnrich, 955-15 andar Itoupava Norte, Blumenau SC, 89052-381
paytrack.com.br +55 (47) 3003-0560